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Where do I report an issue with Active IQ?

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Applies to

Active IQ

Answer

This article describes the procedure that should be followed to report an issue with Active IQ.

  • If your access level shows Customer, click here to select the category AutoSupport and the sub-category that best describes your issue.
  • If your access level shows Reseller, click here to create a helpdesk ticket for any MyASUP Tool related issues.
  • For ASUP data issues, click here to select the category AutoSupport and the sub-category that best describes your issue.

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