mNode unable to reach monitoring.solidfire.com on port 443
Applies to
- NetApp Element Software
- Management node (mNode)
Issue
- Cluster is not reporting to active IQ
- The following errors are encountered:
ERROR FAILED to fetch ListAPIMethodsToFetch :(7)Failed to connect to monitoring.solidfire.com port 443:Operation timed out
ERROR Error parsing result for ListAPIMethodsToFetch : No JSON object could be decoded
nc -zvw5 monitoring.solidfire.com 443
nc: connect to monitoring.solidfire.com port 443 (tcp) timed out: Operation now in progress
nc: connect to monitoring.solidfire.com port 443 (tcp) timed out: Operation now in progress
nc: connect to monitoring.solidfire.com port 443 (tcp) timed out: Operation now in progress