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NetApp Knowledge Base

RTFI fails due to NIC firmware not able to downgrade

Last Updated:

Applies to

NetApp SolidFire and HCI storage nodes with version 12.3


  • Replacement or new node (expansion) Return To Factory Image (RTFI) to a lower version fails, error shown at the console:
    [UnhandledError pid=1 cmd=return ${rc}]
  • Command line interface of the console (Press Alt + F8) and related RTFI log files shows error:
    -E- Burning FS3 image failed: No valid FS3 image found

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