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Drives unavailable when all nodes of an Element cluster with EAR enabled are rebooted simultaneously

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Category:
element-software
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solidfire
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Applies to

  • Element Software versions 10.0 through 11.1
  • NetApp HCI
  • SolidFire AFA
  • Encryption At Rest (EAR)

Issue

On a cluster with Encryption At Rest enabled, one or more drives become unavailable after all nodes of a cluster are rebooted simultaneously and/or after entire cluster power off and subsequent power up event.

In some instances, this may be accompanied by multiple blockServiceUnhealthy alerts in a cluster UI which require assistance from NetApp support to resolve.

 

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