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After 12.5 or 12.7 upgrade, cluster reports MEMORY_GB should be 256 but is 240

Last Updated:

Applies to

  • NetApp Element software 12.5, 12.7
  • NetApp H401S, H300S, H500S, H700S
  • BIOS NAT3.4
  • BMC 6.98


  • After an upgrade to Element 12.5 or 12.7 a cluster fault is triggered:

        hardwareConfigMismatch MEMORY_GB should be >= 256 but is 240

  • In the System Health Event Log (SEL ) an event is reported as  

Failing DIMM: DIMM location (Correctable memory component found) (P2-DIMMF1) - Assertion

  • From the BMC GUI, hardware information shows the DIMM with half capacity


  • During node boot phase it reports as

Failing DIMM: DIMM location (Correctable memory component found) P2-DIMMF1



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