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How to disable Multi-Admin Verification if MAV admin is unavailable

Last Updated:


Applies to

  • ONTAP 9.11.1


Multi-Admin Verification (MAV) is a new security feature in ONTAP 9.11.1. When enabled, a protected set of commands is identified, which cannot be executed without explicit approval of one or more administrators with special MAV credentials. This prevents compromised, malicious, or inexperienced administrators from making undesirable changes or deleting data.

However, if the MAV admin account is compromised or unavailable this article describes how to recover. This procedure requires direct console access and is viewable by NetApp partners.  

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for assistance with the solution. 

  • The solution requires Diagnostic-level recovery. 
  • The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used with guidance from NetApp Support. 


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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
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