Service processor (SP) firmware upgrade is stuck at 93 percent in "update-progress show" output

Applies to

• ONTAP 9
• Data ONTAP 8
• MCC

Issue

• Service Processor (SP) firmware upgrade progress might be stuck at 93 percent in the output of the system service-processor image update-progress show command during an automatic or manual firmware update. 

cluster::*> system service-processor image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
node-01          no       -                   0       -
node-02          yes      -                   93      -
2 entries were displayed.

• This issue can occur whether the actual firmware update is successful, aborts, or fails.