System Manager Pre-update check validation fails: Shelves and Sensors check
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- 3,215
- Visibility:
- Public
- Votes:
- 2
- Category:
- fas-systems
- Specialty:
- hw
- Last Updated:
- 5/29/2024, 2:54:38 PM
Applies to
- ONTAP 9
- ANDU Upgrade Validation
- Pre-update check
- Shelves and Sensors check
Issue
- Pre-update check get errors:Shelves and Sensors check
Error: Validation check failed to execute properly.
Action: If the problem persists after retrying, delete the package and download again.
- The system node environment sensors show command fails.
Eaxmple:
::> system node environment sensors show
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
Node-01
PSU2 FRU normal GOOD
PSU1 FRU normal GOOD
SP Status normal IPMI_HB_OK
mSATA Status normal OK
mSATA Pres normal PRESENT
Error: show failed: The Service Processor on node "Node-01" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
The Service Processor on node "Node-01" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
