Skip to main content
NetApp Knowledge Base

Failed to upragde firmware on a failed or offlined NVMe Flash Cache

  1. Last updated
  2. Save as PDF
Views:
377
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2620
  • FAS2650
  • FAS2720
  • FAS2750
  • FAS8200
  • FAS8300
  • FAS8700

Issue

After attempting to upgrade the firmware of a Flash Cache NVMe device in an offline state it may fail:

2/4/2021 12:54:37   node-01       ERROR         nvme.fw.program.failed: NVMe caching module in slot 1 with serial number S3K7NX0K102318, and model number X3310A failed to download firmware version vendor specific to the drive with error code 0xe00002200089.

Wed Mar 10 20:53:26 -0700 [node-A: fc_fw_check: nvme.fw.program.failed:error]: NVMe caching module in slot 4 with serial number S3K6NX0K200671, and model number X3311A failed to download firmware version vendor specific to the drive with error code 0xe00002200209.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.