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FCP target adapter showing LINK DISCONNECTED

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Category:
ontap-9
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san
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Applies to

  • ONTAP 9
  • FCP

Issue

  • Event log entry indicates an FC link is disconnected:

5/23/2020 21:11:31  cluster-node1  ERROR scsitarget.ispfct.linkBreak: Link break detected on Fibre Channel target adapter 1b. Firmware status code status1 0x2, status2 0x7, and status4 0x0.

 

  • sysconfg -a reports the port status as "Link Disconnected"
slot 1: Fibre Channel Target Host Adapter 1b
                (QLogic 8324 (8362) rev. 2, <LINK DISCONNECTED>)
                Board Name:        QLE2672
                Serial Number:     RFE2005W04482
                Firmware rev:      8.9.0
                Flash rev:         1.1.2
                Host Port Addr:    000000
                FC Nodename:       xx:0a:09:80:80:xx:xy:xx (500a098080b3a125)
                FC Portname:       xx:0a:09:82:80:xy:yy:xx (500a098280b3a125)
                Connection:        No link
                Switch Port:       Unknown
  SFP Vendor Name:   FINISAR CORP.
  SFP Vendor P/N:    FTLF8529P4BCV-QM
  SFP Vendor Rev:    B
  SFP Serial No.:    P2SABCS
  SFP Connector:     LC

 

  • Network fcp adapter show command executed on CLI reports the operational status as "link disconnected"

cluster::> network fcp adapter show
                     Connection  Port      Admin   Operational
Node         Adapter Established Address   Status  Status
------------ ------- ----------- --------- ------- -----------------------
cluster-node1
             0c      false       0         up      link not connected
cluster-node1
             0d      false       0         up      link not connected
cluster-node1
             1a      true        f0500     up      online
cluster-node1
             1b      true        0         up      link disconnected
cluster-node2
             0c      false       0         up      link not connected
cluster-node2
             0d      false       0         up      link not connected
cluster-node2
             1a      true        f0600     up      online
cluster-node2
             1b      true        f0600     up      online

 

  • The storage HBA port is still physically connected

 

Below troubleshooting steps tried to isolate the issue:

  • Verified the remote SFP health and bounced the port using below commands:

Cisco Example:

switch# config terminal
switch(config)# interface fc <slot>/<port#>
switch(config)# show int fc <slot>/<port#> transceiver detail
switch(config-if)# shutdown
switch(config-if)# no shutdown

Brocade Example:

switch:admin> sfpshow <index # OR slot/port #>
switch:admin> portdisable <index # OR slot/port #>
switch:admin> portenable <index # OR slot/port #>

  • Performed physical inspection and re-seat link and patch panel components.
  • Repeat port bounce process after re-seat.
  • Replace/Swap components including cable and sfp on either ends.

 

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