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BIOS POST Failure - SP IPMI failure Abort AUTOBOOT

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Category:
fas-systems
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HW
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Applies to

  • FAS2750
  • BMC FW 11.6

Issue

Node down and cannot boot, and BMC/SP firmware cannot be updated: BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

  • Controller re-seat does not solve  issue
  • BMC/SP boots, via console cable:
    • System unsuccessfully tries to update to FW 11.10, then restarts
  • Accesing BMC/SP via IP console:
    • System displays 11.6 and 11.2 as backup images via "Version"
    • Backup image is visible as loaded

 

  • Failure message visible from Loader:

Boot Loader version 6.0.17
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT
LOADER-A>

  • Continuous Syslog messages:

Dec  1 04:08:46 BMC env_mgr[2526]: isvc_send_request: 454: ISVCLIB command(4) rsp timed out
Dec  1 04:08:46 BMC env_mgr[2526]: SES page request returned error (2)
Dec  1 04:08:46 BMC env_mgr[2526]: Error opening ses, err -1
Dec  1 04:08:46 BMC env_mgr[2526]: cdev_reopen: error opening device 'ses', err -1.
Dec  1 04:08:46 BMC env_mgr[2526]: cdevices_poll_pending: cdev(2001) re-open, state is 4.
Dec  1 04:09:50 BMC env_mgr[2526]: isvc_send_request: 387: ISVCLIB received msg seq_id 1751 (expected 1807)

  • Repeated events:

Record 1455: Fri Dec 01 04:09:18.730000 2023 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Send failed

  • Output of storage failover hwassist show:

Warning: Unable to list entries on node <nodename>. RPC: Couldn't make
         connection [from mgwd on node "<nodename>" (VSID: -1) to mgwd at
         <ip-address>] 

Partner: <nodename>
Hwassist Enabled: -
Hwassist IP: -
Hwassist Port: -
Monitor Status: filer in takeover mode
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: -

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