Skip to main content
NetApp Knowledge Base

"INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)" is reported

Views:
1,091
Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Service Processor(SP)
  • Baseboard Management Controller (BMC)

Issue

  • System may panic by SP/BMC reset.
  • The following messages display in the SP log.

Apr 13 07:42:16 2021 [SP.critical]: Rebooting SP due to loss of ACP comms
Jan  1 00:00:40 1970 [IPMI.notice]: 7b03 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally
Jan  1 00:00:50 1970 [IPMI.notice]: 7c03 | 02 | EVT: 0301ffff | Power_Good | Assertion Event, "State Asserted"
Jan  1 00:00:50 1970 [IPMI.notice]: 7d03 | 02 | EVT: 0301ffff | Power_Proc_OK | Assertion Event, "State Asserted"
Jan  1 00:00:50 1970 [IPMI.notice]: 7e03 | 02 | EVT: 0301ffff | Controller_Fault | Assertion Event, "State Asserted"
Jan  1 00:00:51 1970 [IPMI.notice]: 7f03 | 02 | EVT: 0900ffff | LkWrench_Port_Up | Assertion Event, "Device Disabled"
Jan  1 00:01:02 1970 [SP.notice]: Running primary version 2.10
Jan  1 00:01:05 1970 [SP.normal]: Heartbeat started
Jan  1 00:01:05 1970 [Heartbeat.notice]: Heartbeat start: Set SP time. Old time: Thu Jan  1 00:01:05 1970. New time: Tue Apr 13 07:44:06 2021.
Apr 13 07:44:06 2021 [Heartbeat.notice]: Heartbeat time adjusted: Set SP time. Old time: Thu Jan  1 00:01:05 1970. New time: Tue Apr 13 07:44:06 2021.
Apr 13 07:44:06 2021 [IPMI.notice]: 8003 | 02 | EVT: 6fc22fff | System_FW_Status | Assertion Event, "OnTap Kernel Running"
Apr 13 07:44:06 2021 [IPMI.notice]: 8103 | 02 | EVT: 0300ffff | Controller_Fault | Assertion Event, "State Deasserted"
Apr 13 07:45:09 2021 [IPMI.warning]: FRUID 1 Access error
Apr 13 07:45:30 2021 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Sent
Apr 13 08:00:12 2021 [ASUP.notice]: Reminder email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Sent

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.