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When uploading an OS image from the system manager, request timeout occurs

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Applies to

  • OnCommand System Manager (System Manager)
  • LIFs with the same subnet as the management lif are created in the management SVM.
  • ONTAP 9.1

Issue

  • During uploading image to System Manager, the following error occurs.

Data retrieval failed from remote host "http://192.168.1.10/93P21_q_image.tgz". 
Reason: Timeout was reached: Connect() timed

  • Ping from node to HTTP server fails, but ping from HTTP server to node succeeds.
  • A LIF other than the management lifs is set to outbound interface as follows.

Example:

cluster-management LIF:192.168.1.100

node-management LIF:192.168.1.101

Intercluster LIF:192.168.1.201

netstat_nrGD.txt

default      192.168.1.254      UGS         0        0             4294967295 => 192.168.1.201 << outboud interface
default      192.168.1.254      UGS         0        0             4294967295 => 192.168.1.101
default      192.168.1.254      UGS         0        0             4294967295 192.168.1.100

 

 

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