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Nonexistent External Key Manager prevents deletion of offline NVE volumes

Last Updated:

Applies to

  • ONTAP 9
  • External Key Manager (EKM)
  • NetApp Volume Encryption (NVE)


Unable to delete the offline NVE volume after the External Key Manager has been removed, decommissioned, or is no longer available.

::> vol delete -vserver <svm> -volume <vol_name>

Error: command failed: One or more key servers are unavailable for Vserver "svm". Use the "security key-manager external show-status -vserver svm" command to check the status of the key servers. Verify that the network configuration is correct.

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