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ASUP "callhome.nse.ak.check.failed" event and "NSE AUTHENTICATION KEY CHECK FAILED"

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Category:
ontap-9
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core
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Applies to

  • NetApp Storage Encryption (NSE)
  • Onboard Key Manager (OKM)
  • ONTAP 9

Issue

  • Controllers using the Onboard Key Manager (OKM) to manage Self Encrypting Drives (SED's) have been reinitialized.
  • "Callhome.nse.ak.check.failed" event and "NSE AUTHENTICATION KEY CHECK FAILED" AutoSupport messages are now being received.

[Cluster1: statd: callhome.nse.ak.check.failed:EMERGENCY]: Call home for Authentication Key Check, disk "disk". Failed

 

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