Skip to main content
NetApp Knowledge Base

FlexArray back-end LUNs show status Failed

Views:
247
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
san
Last Updated:

Applies to

  • ONTAP 9
  • FlexArray

Issue

  • FlexArray back-end LUNs show the status as Failed.
  • Back-end array shows LUNs as up.
  • Performing an Automatic Non-Disruptive Upgrade (ANDU) in this situation causes it to pause:

cluster1::> cluster image show-update-progress

                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:01:53
Data ONTAP updates   paused-on-error          01:32:00        00:29:13

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node01               failed            Error: Takeover failed.
                                       Action: Use the "storage failover
                                       show-takeover" command to view the
                                       cause of takeover failure and the
                                       suggested corrective actions. When
                                       all issues are resolved, use the
                                       "storage failover takeover -ofnode
                                       Node01" command to trigger
                                       takeover.

cluster1::> storage failover show-takeover
Node       Node Status           Aggregate      Takeover Status
---------- --------------------- -------------- -------------------------------
Node01
           Optimized takeover
           by partner aborted.
                                 aggr1_data     Failed: Destination node did
                                                not online the aggregate on
                                                time.
To abort the takeover,
                                                you can giveback the
                                                aggregates that were relocated
                                                as part of the attempted
                                                takeover using the "storage
                                                failover giveback -ofnode
                                                Node01" command.  If
                                                you want to continue the
                                                takeover, address the failures
                                                and then use the "storage
                                                failover takeover -ofnode
                                                Node01" command.  If
                                                you want to continue with the
                                                takeover without addressing
                                                the failures you can do so by
                                                using the "storage failover
                                                takeover -ofnode
                                                Node01
                                                -bypass-optimization true"
                                                command.  Warning: Setting the
                                                "-bypass-optimization"
                                                parameter to true will result
                                                in a longer overall client
                                                outage during manual takeover
                                                events on a cluster system.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.