Skip to main content
NetApp Knowledge Base

After a Head Upgrade data access across the cluster is failing

  1. Last updated
  2. Save as PDF
Views:
452
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Head Upgrade
  • Controller Upgrade

Issue

After a Head Upgrade  data access case be disrupted when:
  • Data is being accessed indirectly
  • Reverting logical interfaces (LIFs) or relocating aggregates back home

EMS Log:

05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1, Session (req=AFF-A300-01:spinvfs, rsp=cluster1:dblade, uniquifier=0005a59731223009) - rcvd error code 69 CtLoError CTLOPCP_ERR_CONNREFUSED rxSockError 61 TLSerror 0 (will attempt to restart)
05/14 080748 (CsmActiveOpenUser::activeOpenRsp): Connection 0, priority 1 - scheduled delayed connection restart for Session (req=AFF-A300-01:spinvfs, rsp=cluster1:dblade, uniquifier=0005a59731223009)

05/13 210231 (CSMImpl::registerLocalAddress - CSM_EXISTS): vifId 1024, vif role 1, vserverId -3, already exists.
05/13 210231 (CSMImpl::registerListenAddress - CSM_EXISTS: ): listener for vifId 1024, port = 7700, vif role 1 already exists.
 

Confirm if any node  is listening on port 7700:

example Node 02 is missing

::> network connections listening show -vserver Cluster
  (network connections listening show)
Vserver Name     Interface Name:Local Port              Protocol/Service
---------------- -------------------------------------  -----------------------
Node: cluster1-node1
Cluster          cluster1-node1_clus1:7700                 TCP/ctlopcp
Cluster          cluster1-node1_clus2:7700                 TCP/ctlopcp
2 entries were displayed.

 

 

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.