Skip to main content
NetApp Knowledge Base

Cisco Nexus 5596 Cluster switch reboots and is hung

Views:
162
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • Cisco Nexus 5596 cluster switches
  • ONTAP 9
  • AFF/FAS

Issue

  • Cisco Nexus 5596 switch reboots and the following alerts are seen in event logs:

[Node-1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchIfIslDownWarn_Alert , Alerting Resource = sw01(XXXXXXXXXX)/port-channel1 raised
[Node-1: cshmd: hm.alert.raised:alert]: Alert Id = ClusterSwitchMissing_Alert , Alerting Resource = Node-1 raised by monitor cluster-switch].
[Node-1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert[Node-1 by monitor cluster-switch]

  • The switch boots up only after a power cycle and after the reboot, ClusterSwitchMissing_Alert is cleared:

[Node-1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchReboot_Alert , Alerting Resource = sw02(XXXXXXXXX) raised by monitor cluster-switch
[Node-1: cshmd: hm.alert.cleared:notice]: Alert Id = ClusterSwitchMissing_Alert , Alerting Resource = Node-1 cleared by monitor cluster-switch
[Node-1: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchReboot_Alert , Alerting Resource = sw02(XXXXXXXXX) cleared by monitor cluster-switch

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.