Cisco cluster switch missing from device-discovery due to CDP issues
Applies to
- Cisco Cluster Switches
- ONTAP 9
Issue
- One cluster switch is missing from the system and the following alert is reported in the event logs:
[Node-1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert[clustersw-01].
- The switch health is degraded:
::> system health subsystem show
Subsystem Health
----------------- ------------------
SAS-connect ok
Environment ok
Memory ok
Service-Processor ok
Switch-Health degraded
CIFS-NDO ok
Motherboard ok
IO ok
MetroCluster ok
MetroCluster_Node ok
FHM-Switch ok
FHM-Bridge ok
SAS-connect_Cluster ok
- All the cluster ports connected to the cluster switch are online, but missing in
device-discovery show
output. - Even after adding the cluster switch to health monitoring, the switch is not reported in the
device-discovery show
output. - From the switch logs, the NetApp nodes connected to the switch are not reported under
show cdp neighbors
output. - CDP is enabled on both the node end and switch end, but the cluster switch is still not discovered.