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SolidFire volumes offline due to multiple slice service restarts

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element-software
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solidfire
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Applies to

  • SolidFire
  • NetApp HCI
  • Element OS 12.0 or older

Issue

The following alerts were reported:

  • 1 instance of The following volumes are offline. [X0, X1, X2 ..., Xn]
  • 1 instance of The SolidFire Application cannot communicate with Storage node having node ID X.
  • Multiple instances of A metadata service is not responding.

Volumes were offline for several minutes, but came back online without manual intervention.

The following event was reported several times leading up to the failure: GCAborted

 

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