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The E-Series PSU fault alert sent out failed

Last Updated:

Applies to



During the PSU failed issue in the E-Series, the  PSU fault alert sent out failed with the following error:

Web server trace log:

2023-08-01 14:12:36,185 INFO [ActiveMQ Session Task-3431] s.p.AlertManagerService [] [requestId=0, deviceId=N/A] Notification from peer, reloading Alert configuration
2023-08-01 14:12:36,187 INFO [jetty-12357] trace [] [requestId=1d4ef61d-f29c-4879-bbc3-9748701d6fcb, deviceId=1] Updating Alert Configuration data

2023-08-01 14:12:56,397 ERROR [ActiveMQ Session Task-3431] s.p.AlertManagerService [] [requestId=0, deviceId=N/A] Mail server cannot be found:
Caller+0 at smmonitor.persistentmonitor.AlertManagerService.readGlobalConfiguration(
Caller+1 at smmonitor.persistentmonitor.AlertManagerService.onMessage(
Caller+2 at org.apache.activemq.ActiveMQMessageConsumer.dispatch(
Caller+3 at org.apache.activemq.ActiveMQSessionExecutor.dispatch(
Caller+4 at org.apache.activemq.ActiveMQSessionExecutor.iterate( Temporary failure in name resolution

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