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How to collect E-Series diagnostics data for remote support?

Last Updated:

Applies to

  • NetApp E-Series
    • Legacy Models
      • E2600
      • E2700
      • E5400 & EF540
      • E5500 & EF550
      • E5600 & EF560
    • E2800 & EF280
    • E5700 & EF570
  • SANtricity 11.30 and above
  • SANtricity OS 08.30 and above
  • NetApp StorageGRID
    • Legacy Models
      • SG5612
      • SG5660
    • SG5760
    • SGF6024
    • SG6060


What data should be collected when diagnosing an E-Series controller critical events with NetApp technical support or service partner?




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