Skip to main content
NetApp Knowledge Base

RTFI is in stuck due to [UnhandledError pid=1 cmd=sfnvdimm arm ${nvid}]

  1. Last updated
  2. Save as PDF
Views:
104
Visibility:
Public
Votes:
0
Category:
solidfire-chassis
Specialty:
solidfire
Last Updated:

Applies to

NetApp H610S

Issue

  • RTFI fail with the message :  [UnhandledError pid=1 cmd=sfnvdimm arm ${nvid}]
  • sf-master.info log file shows following messages: 

    ShellInternal exception cmd="sfnvdimm arm 0x1000105" ex.whatString=Failed to execute system cmd="sfnvdimm arm 0x1000105" pid=14583 result={ rc=1 stdout="" stderr=">> VENDOR_NAME="Smart" args1="arm" args2="0x1000105"

    >> [UnhandledError pid=15341 cmd=${MDIR}/smart-nvdimm-original $@]

  • NVDIMM Armed Fail  is seen on SEL Event
  • BPM Energy Source Error  is seen on SEL Event
  • TUI screen is in stuck with the message : Please wait for API server to be ready...  after boot. 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.