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Element UI alert shows "MEMORY_GB should be >= <x> but is <x>"

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Category:
solidfire-chassis
Specialty:
solidfire
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Applies to

  • NetApp SolidFire storage nodes
  • NetApp HCI storage nodes
  • NetApp Element software

Issue

  • In the Element UI under Reporting > Alerts, a node is reporting
    • Error Code: hardwareConfigMismatch
    • Details: MEMORY_GB should be >= <x> but is <x>
  • This issue could also cause node offline with the following messages in dmesg
    • [Sat Mar  5 00:41:06 2022] [Hardware Error]: event severity: fatal
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:  Error 0, type: fatal
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:  fru_text: DIMM D1
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:   section_type: memory error
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:   physical_address: 0x00000014d6735fc0
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:   physical_address_mask: 0x00003fffffffffc0
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:   node: 1 card: 1 module: 0 bank: 1 row: 34203 column: 248
      [Sat Mar  5 00:41:06 2022] [Hardware Error]:   error_type: 3, multi-bit ECC

 

 

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