NetApp H610S installation requirements for replacement or expansion nodes
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- Category:
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- Last Updated:
- 4/26/2023, 5:00:19 PM
Applies to
- H610S
- HCI Flash Storage Node
- HCI Storage Element OS
- SolidFire All Flash Arrays
- SolidFire Element OS
Answer
Element versions 11.8 and later contain critical BIOS and component firmware updates for the H610S platform and due to these critical updates NetApp is now shipping new expansion nodes and RMA replacement nodes with Element versions that include the updated BIOS and firmware revisions.
The updated BIOS and firmware revisions are not compatible with Element versions 11.7 and earlier and nodes that have been updated cannot have their BIOS or component firmware downgraded to earlier versions, therefore clusters need to be upgraded to Element versions 11.8 or later in order to be compatible with new expansion nodes and RMA replacement nodes.
See the following for additional information on the critical fixes included with Element 11.8 and above, the H610S upgrade procedure, and issues associated with incompatible versions of Element, BIOS, and component firmware:
- Support Bulletin: SU410 - NetApp H610S - Element Software 11.8 or later to provide critical component firmware updates
- Element 11.8: Release Notes and Documentation Center
- Element 12.0: Release Notes and Documentation Center
- KB Article: Incorrect BIOS setting warnings after adding H610S to a cluster
H610S Element Versions - Installation and Upgrade Requirements
New H610S Expansion or Add-on Nodes
New H610S nodes are now shipping only with Element versions 12.0 or later. The BIOS and firmware revisions on these nodes are incompatible with Element versions 11.7 or earlier, therefore clusters must be upgraded to Element versions 11.8 or later in order to be able to accommodate the addition of new nodes.
H610S RMA replacement nodes
Clusters on Element 11.7 or earlier will be supported with compatible RMA replacement nodes pending supply availability (estimated to be through December 2020). After the reserve supply is depleted, clusters must be upgraded to Element versions 11.8 or later before RMA replacements can be completed.
Important: RMA replacement nodes with Element versions 11.7 or earlier being installed into a cluster with Element versions 11.8 or later will require an additional "power disconnect process" step.
- This step should be carried out after the node is added to the cluster and/or is upgraded to Element 11.8 or later, but before the node's drives are added into the cluster.
- This extra step is noted in Support Bulletin SU410 - NetApp H610S - Element Software 11.8 or later to provide critical component firmware updates
- The procedure to gracefully power off and on the node along with the power removal is documented in KB article NetApp H610S storage node power off and on procedure.
H610S RMA Replacement and New Expansion Node Information:
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RMA Replacements
New Add-on or Expansion Nodes
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RMA Replacements
New Add-on or Expansion Nodes
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RMA Replacements
New Add-on or Expansion Nodes
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RMA Replacements
New Add-on or Expansion Nodes
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Service and support
For assistance with upgrading, visit the NetApp Support Site to receive technical assistance or to troubleshoot issues and download software.Support Site Self-Service Options
- To register online for access to the NetApp Support site, go to NetApp Support Access Registration.
- To unsubscribe from the Customer Product Communiqué distribution list, visit the E-Mail Subscriptions page.
- To review, order, and renew software subscriptions, click My Service Contracts & Warranties on the Service and Support page of the NetApp Support site.
The purpose of this communication is for NetApp to notify its installed-base end users about new product releases and end-of-availability information. The information contained herein, and the distribution lists are NetApp confidential materials that are subject to restrictions on redistribution and that cannot be shared outside of this e-mail distribution list.