Element storage node rebooted unexpectedly with panic "unable to handle kernel NULL pointer dereference"
Applies to
- Element Software versions:
- Element 12.0
- Element 12.2
- Storage nodes using Radian NVRAM card:
- H300S
- H410S
- H500S
- H700S
- SF2405
- SF4805
- SF9605
- SF19210
- SF38410
Issue
- Node unexpectedly panics and reboots
- In some cases this issue occurs during an upgrade of Element Software, but it may also happen outside of an upgrade
- Panic message (found via analysis of the crash dump from the panic) :
"BUG: unable to handle kernel NULL pointer dereference at 0000000000000142"