OTS: Network connectivity Checker is failing

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Visibility:: Public

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Category:: ontap-select

Specialty:: virt

Last Updated:

Applies to

ONTAP Select (OTS)

Issue

Network connectivity checker would fail and logging showed:

2024-01-30 17:44:27,571|ERROR| 1226|67383|ConnectivityCheckerAPI.py|175|Removing port group ONTAP-CC from http://host01.company.com... [FAILED]

Information on failure is below:

Command: perl /opt/netapp/lib/sdotadmin/tools/ontap_connectivity_checker/remove_portgroup.pl --server 'http://vCenter.company.com' --username 'administrator@vsphere.local' --password XXX --portgroup 'ONTAP-CC' --hostname 'http://host01.company.com'

Exit code: 1

Suggestion: An error occurred while removing port group ONTAP-CC from host host01.company.com.

Verify the configuration of port group ONTAP-CC on host http://host01.company.com, and then try again.

If a cluster has been deployed and subsequently reconfigured outside of ONTAP Select Deploy, run a refresh operation on the cluster, and then try again.