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ONTAP Select reports Error: Mailbox disks are not healthy

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ontap-select
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ontapselect
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Applies to

  • NetApp ONTAP Select (OTS)
  • NetApp ONTAP Select Deploy

Issue

Under certain conditions, for example following a select instance reboot, the Mediator mailbox disks can get flagged as degraded:

EMS messages:

[Toaster_01: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : Mailbox disks are not healthy.

[Toaster_01: kernel: iscsi.session.stateChanged:notice]: iSCSI session state is changed to Reconnecting for the target iqn.2012-05.local:mailbox.target.select00001 (type: mailbox, address: 10.xx.xx.xx). Reason: no ping reply after 5 seconds.

[Toaster_01: kernel: iscsi.session.stateChanged:notice]: iSCSI session state is changed to Reconnecting (destroy sim) for the target iqn.2012-05.local:mailbox.target.select00001 (type: mailbox, address: 10.xx.xx.xx). Reason: session login timed out 2 times.

SCST logs in Deploy:

(ONTAPdeploy) !bash
admin@Deploy:~$ cd /opt/netapp/log
admin@Deploy:/opt/netapp/log$
admin@Deploy:/opt/netapp/log$ cat scst.log | grep ERROR
Dec  8 08:59:24 ONTAPdeploy kernel: [407924.235548] [0]: iscsi-scst: conn_rsp_timer_fn:610:***ERROR***: Timeout 30 sec sending data/waiting for reply to/from initiator iqn.1994-09.org.freebsd:Toaster_01 (SID 1bbc05cda4480), closing connection 00000000261501a5

 

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