AutoSupport notification received indicating a filesystem disk failure
- Views:
- 27
- Visibility:
- Public
- Votes:
- 0
- Category:
- ontap-select
- Specialty:
- core
- Last Updated:
- 5/17/2025, 3:55:53 AM
Applies to
- ONTAP Select
- VMWare
Issue
- AutoSupport notification received indicating a filesystem disk failure:
System Notification from node (FILESYSTEM DISK FAILED Shelf -, Bay -, Model [PHA-DISK], S/N [0-2svZ-EV8xxxxxx]) ERROR
- Disk shows as "Broken" in System Manager
- Physical disk of the virtual servers is functioning normally
- Error message from log:
ASUP EMS-LOG-FILE.GZ:
[?] Sat Apr 05 07:24:17 +0900 [nodename: pha_main000: scsi.cmd.checkCondition:error]: Disk device 0b.9L0: Check Condition: CDB 0x88:000000039ba31d00:00000008: Sense Data SCSI:medium error - Unrecovered read error (0x3 - 0x11 0x0 0x0)(2). Disk 0b.9 S/N [0-2svZ-xxxxxxxx] UID [0-2svZ-xxxxxxxx] Target Address [Scsi bus=3, target=1, lun=0]
[?] Sat Apr 05 07:24:17 +0900 [nodename: pha_main000: disk.ioMediumError:notice]: Medium error on disk 0b.9: op 0x88:000000039ba31d00:00000008 sector 0 SCSI:medium error - Unrecovered read error (3 11 0 0) (2) Disk 0b.9 S/N [0-2svZ-xxxxxxxx] UID [0-2svZ-xxxxxxxx] Target Address [Scsi bus=3, target=1, lun=0]
[?] Sat Apr 05 07:24:17 +0900 [nodename: pha_main000: disk.senseInfoNotValid:error]: Disk 0b.9: sense data information field is not valid.
ASUP SYSCONFIG-R:
RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
data 0b.7 0b - - SA:A - VMDISK N/A 16515064/33822852992 16777215/34359738360
data 0b.3 0b - - SA:A - VMDISK N/A 16515064/33822852992 16777215/34359738360
data 0b.5 0b - - SA:A - VMDISK N/A 16515064/33822852992 16777215/34359738360
data FAILED N/A 16515064/ -
.....
Raid group is missing 1 disk.
Broken disks
RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
failed 0b.9 0b - - SA:A - VMDISK N/A 16777209/34359725568 16777215/34359738360
- Core file is generated during the disk error:
Panic Message: aggr aggr1_nodename: raid volfsm, fatal disk error in RAID group with no parity disk..
