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fcvi.qlgc.qpErr: FC-VI adapter: FCVI driver on port x received QP Error received on storage due to faulty SFP on Brocade switch

  1. Last updated
    Apr 3, 2025
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Category:
metrocluster
Specialty:
metrocluster
Last Updated:
4/3/2025, 11:57:51 AM

Applies to

  • ONTAP 9
  • Fabric Attached MetroCluster
  • Brocade switches

Issue

  • Following errors are reported in EMS logs on NetApp nodes

Sat Jan 11 18:50:31 +0100 [clusterA-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: InterconnectAdapterOfflineAlert[500a0981XXXXXXXX].

fcvi.qlgc.qpErr: FC-VI adapter: FCVI driver on port X received QP Error. QP name = Control, QP
index = 0x1, VI state = Error(state code = 0x3), sub-error = Message ID error(OOD)(error code = 0x6). Remote node's system id =x. This error has occured X times.

7/25/2023 02:22:09  NodeA_1 ERROR fcvi.qlgc.ioErr: FC-VI adapter: FCVI driver on port 5a received IO error. Status = FW detected response error(status code = 0x121), FCVI opcode = Write Request(0x1), QP name = WAFL, QP index = 2, Remote node's system id = xxxxxxx.

  • Brocade switch reports errors on the affected port in the output of portterrshow command:

porterrshow        :
          frames      enc    crc    crc    too   enc   disc   link   loss   loss   frjt   fbsy  c3timeout   pcs    uncor
       tx     rx      in    err    g_eof  shrt   out   c3    fail    sync   sig                  tx    rx    err    err
  2:    2.1g   1.1g   0      0      0      0     0     64      2      0      2      0      0      0      0     0      0
  3:    2.3g 352.2m   0      4      4      0     0      8.7k  28.7k   1     28.6k   0      0      8.7k   5     1.2k   0

  • Brocade switch reports low TX power for the affected port in the output of sfpshow command:

sfpshow -all :
=============
Port  3:
=============
Current:     10.450  mAmps
Voltage:     3306.4  mVolts
RX Power:    -2.7    dBm (534.3uW)
TX Power:    -6.3    dBm (234.6 uW)

  • Frame du detected errors are seen in errdump.

2024/08/21-20:37:59, [AN-1014], 922860, FID 128, INFO, switcha, Frame du detected, tx port 4 rx port 0, sid 7xxx0, did 7xxxx0, timestamp 2024-08-21 20:37:59 .
2024/08/21-20:40:10, [AN-1014], 922950, FID 128, INFO, switcha, Frame du detected, tx port 4 rx port 0, sid 7xxx0, did 7xxxx0, timestamp 2024-08-21 20:40:10 .

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