METROCLUSTER HEAL_AGGR FAILED - AutoSupport Message

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Category:: metrocluster

Specialty:: metrocluster

Last Updated:

Applies to

MetroCluster
ONTAP 9
Heal Aggregates failed
```
callhome.mcc.heal_aggr.failed:alert
```

Event Summary

This message occurs when metrocluster heal aggregates operation has failed. The failure could be partial or complete.

Validate

Event Log

event log show -event *heal*

Command Line:

Run the following command on the cluster that attempted to perform the healing operation.

metrocluster operation show

Operation: heal-aggregates State: failed Errors: Failed to validate the node and cluster components before the heal-aggregates operation. ClusterA::ClusterA-01 (non-overridable veto): Remote site storage is not accessible. Verify connectivity to the remote site -- make sure that Storage and RDMA Interconnect links are up. Node: ClusterA-02 Start Time: mm/dd/yyyy hh:mm:ss End Time: mm/dd/yyyy hh:mm:ss Job ID: 26153 Operation UUID: 00de12c1-ee15-11eb-a80f-00a0985bd745 Command Line: metrocluster heal -phase aggregates Additional Info: -

Resolution

Review the output of metrocluster operation show and follow the correction actions mentioned in the error section before trying the heal command again.
If the instructions provided by the command do not resolve the issue, contact NetApp Technical Support.

Additional Information

Note: The metrocluster operation show output will only report on the last metrocluster operation. If a subsequent metrocluster operation has run since the aggregate healing failure the output will not be relevant to the failure.

To get further details on a previous metrocluster operation:

Run the metrocluster operation history show command to see all previous metrocluster operations:

metrocluster operation history show -fields operation,start-time,state,operation-uuid

From the output, identify the operation-uuid of the failed or partially failed operation:

ClusterA::> metrocluster operation history show -fields operation,start-time,state,operation-uuid operation-uuid operation start-time state ------------------------------------ ------------------- ------------------ ---------- b6fe95a4-dc12-11ec-881e-00a0985bd305 switchover-simulate mm/dd/yyyy hh:mm:ss successful bffaf8b3-b9a4-11ec-881e-00a0985bd305 switchover-simulate mm/dd/yyyy hh:mm:ss successful 00de12c1-ee15-11eb-a80f-00a0985bd745 heal-aggregates mm/dd/yyyy hh:mm:ss failed

Run the metrocluster operation history show command with the identified operation uuid:

metrocluster operation history show -operation-uuid <operation-uuid>

ClusterA::> metrocluster operation history show -operation-uuid 00de12c1-ee15-11eb-a80f-00a0985bd745
Operation: heal-aggregates
State: failed Errors: Failed to validate the node and cluster components before the heal-aggregates operation. ClusterA::ClusterA-01 (non-overridable veto): Remote site storage is not accessible. Verify connectivity to the remote site -- make sure that Storage and RDMA Interconnect links are up. Node: ClusterA-02 Start Time: mm/dd/yyyy hh:mm:ss End Time: mm/dd/yyyy hh:mm:ss Job ID: 26153 Operation UUID: 00de12c1-ee15-11eb-a80f-00a0985bd745 Command Line: metrocluster heal -phase aggregates Additional Info: -