Skip to main content
NetApp Knowledge Base

Onboard keys not found after boot device replacement

  1. Last updated
  2. Save as PDF
Views:
3
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Onboard Key Management (OKM)
  • NetApp Volume Encryption (NVE)
  • Automated Non-Disruptive Upgrade (ANDU)
  • Trusted Platform Module (TPM)

Issue

  • The import of onboard keys fails on a node and the following events are reported:
[Node-01: sysinit_thread: crypto.okmrecovery.failed:alert]: Import of the Onboard Key Manager (OKM) hierarchy has failed: no onboard keys found. Additional information: Onboard keys not found.
[Node-01: svc_queue_thread: crypto.debug:info]: import_wrapped_key: crypto_import_onboard_key_hierarchy failed: 13.
  • All the encryption keys are restored on the node:

::> security key-manager key query -restored false
There are no entries matching your query.

  • During ANDU/node reboot, the giveback of the node is vetoed due to the unavailability of encryption keys:

[Node-02: cf_giveback: gb.sfo.veto.kmgr.keysmissing:error]: Giveback of aggregate "N01_aggr1" failed due to the unavailability of the volume encryption keys for the encrypted volumes of the aggregate on partner node "xir-pcstdot-06".
[Node-02: cf_giveback: sfo.sendhome.subsystemAbort:alert]: The giveback operation of 'N01_aggr1' was aborted by 'keymanager'.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.