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ASUP callhome.nse.ak.check.failed event and NSE AUTHENTICATION KEY CHECK FAILED

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Category:
ontap-9
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CORE
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Applies to

  • NetApp Storage Encryption (NSE)
  • Onboard Key Manager (OKM)
  • ONTAP 9

Issue

  • Controllers using the Onboard Key Manager (OKM) to manage Self Encrypting Drives (SED's) have been initialized.
  • NSE AUTHENTICATION KEY CHECK FAILED AutoSupport and Callhome.nse.ak.check.failed  EMS messages are now being received:
    [cluster1: statd: callhome.nse.ak.check.failed:EMERGENCY]: Call home for Authentication Key Check Failed, disk "e2a.00.0.1".

 

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