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"This array LUN is only available on one path" error on Flexarray due to mapping issue on the Eseries box

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Category:
ontap-9
Specialty:
san
Last Updated:
6/4/2024, 9:00:28 AM

Applies to

  • Ontap
  • Flexarray
  • Eseries

Issue

  • storage disk show command throws error stating-    "This array LUN is only available on one path. Proper configuration requires two paths"
  • The FC Initiator ports are directly connected to the E-Series Storage.
  • Array luns were visible only on three paths instead of four paths for directly connected FlexArray Storage with E-Series Storage.

FAS8200::> storage disk show -disk NET-1.35 -instance

                  Disk: NET-1.35
        Container Type: aggregate
            Owner/Home: FAS8200 / FAS8200
               DR Home: -
    Stack ID/Shelf/Bay: -  / -  / -
                   LUN: 36
                 Array: NETAPPARRAY
                Vendor: NETAPP
                 Model: INF-01-00
         Serial Number: 6D039EA00003564E000001xxxxxxxxxx
                   UID: 6D039EA0:000xxxxx:000xxxxx:5Fxxxxxx:00000000:00000000:00000000:00000000:00000000:00000000
                   BPS: 512
         Physical Size: 2.19TB
              Position: data
Checksum Compatibility: block
             Aggregate: aggrx
                  Plex: plex0
Paths:                                LUN  Initiator Side        Target Side          Link
Controller  Initiator  ID  Switch Port  Switch Port   Acc Use  Target Port      TPGN  Speed    I/O KB/s    IOPS
------------------ ---------  -----  --------------------  --------------------  --- ---  -----------------------  
FAS8200-02     1c      36  N/A        N/A             AO  INU  2023d039ea0356xx   0  16 Gb/S     3           0
FAS8200-01     1c      36  N/A        N/A             AO  INU  2013d039ea0356xx   1  16 Gb/S     0           0
FAS8200-01     0g      36  N/A        N/A         ANO     RDY  2012d039ea0356xx   0  16 Gb/S     0           0

 

Errors:
NET-1.35 (6d039ea00003564e000001385xxxxxxx): This array LUN is only available on one path. Proper configuration requires two paths.

 

  • Although redundant paths were there to the other FlexArry Node i.e Node:1, still this above error is reflecting. 
  • All the Initiator ports are up and online on FlexArray storage.
  • ucadmin show output shows the port configured correctly on NetApp end as initiator ports.

<< output truncated >>

FAS8200::> system hardware unified-connect show
                       Current  Current    Pending  Pending    Admin
Node          Adapter  Mode     Type       Mode     Type       Status
------------  -------  -------  ---------  -------  ---------  -----------
FAS8200-01
              0g       fc       initiator  -        -          online
FAS8200-01
              0h       fc       initiator  -        -          offline
FAS8200-01
              1c       fc       initiator  -        -          online
FAS8200-01
              1d       fc       initiator  -        -          offline

FAS8200-02
              0g       fc       initiator  -        -          online
FAS8200-02
              0h       fc       initiator  -        -          offline
FAS8200-02
              1c       fc       initiator  -        -          online
FAS8200-02
              1d       fc       initiator  -        -          offline

  • node run -node FAS8200-02 -command sysconfig -a output does not reflect any disks under port 0g of Node:2.

slot 0: FC Host Adapter 0g (QLogic 8324 rev. 2, N-port, <UP>)
             Firmware rev:      8.9.1
             Flash rev:         5.0.2
             Host Port Id:      0xef
             FC Node Name:      5:00a:09820e:c66xxx
             FC Port Name:      5:00a:09820e:c66xxx
             SFP Vendor:        EMULEX
             SFP Part Number:   AFBR-57F5MZ-xx
             SFP Serial Number: AA1850J1xxx
             SFP Capabilities:  4, 8 or 16 Gbit
             Link Data Rate:    16 Gbit

slot 1: FC Host Adapter 1c (Emulex XE201 rev. 48, N-port, <UP>)
             Board name:        111-02451
             Serial Number:     FP92696xxx
             Firmware rev:      12.4.320.0
             Host Port Id:      0x1
             FC Node Name:      2:000:00109b:872xxx
             FC Port Name:      1:000:00109b:872xxx
             SFP Vendor:        FINISAR CORP.
             SFP Part Number:   FTLF8529P4BCVxxx
             SFP Serial Number: P1HBXGA
             SFP Capabilities:  4, 8 or 16 Gbit
             Link Data Rate:    16 Gbit
             124L1   : NETAPP   INF-01-00        0880 908.3GB 512B/sect (6D039EA000035554000000BC5FB89046)
             124L2   : NETAPP   INF-01-00        0880 908.3GB 512B/sect (6D039EA00003564E000000A45FB89082)
             124L3   : NETAPP   INF-01-00        0880 443.5GB 512B/sect (6D039EA00003564E000000A65FB892F3)
             124L4   : NETAPP   INF-01-00        0880 443.5GB 512B/sect (6D039EA000035554000000C15FB892C5)
             124L5   : NETAPP   INF-01-00        0880 2289.1GB 512B/sect (6D039EA00003564E000001195FBB2580)
             124L6   : NETAPP   INF-01-00        0880 2289.1GB 512B/sect (6D039EA0000355540000012A5FBB2739)
       

  • Amber LED observed on E-Series controller connected directly to the FlexArray Storage.

Amber-led-eseries.png
 

  • Toggling of FC initiator port was performed, but the issue still persists.

Note:  Command - node run -node <node-name> storage disable adapter <adapter>  can be run to disable the FC Initiator port and  node run -node <node-name> storage enable adapter <adapter>  can be run to enable the FC Initiator port.

 

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