Skip to main content
NetApp Knowledge Base

SAN services down after both nodes in chassis replaced

  1. Last updated
  2. Save as PDF
Views:
5
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
san
Last Updated:

Applies to

  • ONTAP 9
  • SAN
  • 2 node cluster HA

Issue

  • Unable to online the luns
  • Both nodes in HA pair fail due to rapid power loss
  • The chassis failed and was replaced
  • Node 1 is swapped with node 2 in the chassis to troubleshoot.
  • Node 2 is booted up and has taken over node 1.
  • All volumes in Nvfailed state.
  • Nvfail state was cleared, but LUNs can't be brought online
xxxxx::*> lun online -vserver svm1 -path /vol/vol1/lun1

Error: command failed: No nodes are available to process the command. Verify that all nodes are healthy using the "cluster show" command, then try the command again.
  • Node 2 sysconfig states local and partner node name is the same (node 2):

** This system has taken over Node 2
  NetApp Release 9.12.1P12: Sun Apr 14 22:18:12 EDT 2024
  System ID: xxxx (Node2); partner ID: yyyyy (Node 02)
  System Serial Number: 952431xxxx (Node 2); partner Serial Number: 6520yyyy (Node 2)

  • NAS volumes are accessible

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.