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CONTAP-640966: ONTAP S3 returns 500 error instead of 503 when SecD configuration connectivity fails

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Category:
ontap-9
Specialty:
core
Last Updated:

Issue

S3 client receives 500 Internal Server Error when SecD configuration connectivity fails (e.g., DNS misconfiguration).
Example:
An error occurred (Internal Server Error) when calling the ListObjectsV2 operation: Server is unable to lookup the credentials of the user. If the condition persists, contact Administrator to resolve this error.

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