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Veeam Backup fails to perform backup on NFS volume and due to incorrect user credentials

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • NFS
  • Veeam Backup

Issue

  • Veeam fails to backup files while using protocol NFS.
  • Veeam logs show below alerts:

4.1.2024.14:53:10 :: Processing BALUCLUSTER01\BALUSVM02:\navscan Error: Agent: Failed toprocess method {NasMaster.CreateBackupProcessor}: The user name or password isincorrect. 

4.1.2024.14:53:25 :: Error: Agent: Failed to process method{NasMaster.CreateBackupProcessor}: Share isn't accessible. Path:[nfs3://192.168.90.52:/vol/file01]. Exc: [Permission denied.

 

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