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Unable to login via Domain user on SVM without CIFS server configured

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Applies to

  • ONTAP 9
  • CIFS
  • Active Directory 

Issue

An Active Directory domain user fails to login to the SVM which does not have any CIFS Server configured.

Example:

login as: DEMO\test
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server
Access denied_x000D__x000D_
EMS Error :_x000D__x000D_

cluster1::> event log show
Time Node Severity Event
------------------- ---------------- ------------- ---------------------------
3/19/2025 16:24:49 cluster1-02 NOTICE sshd.auth.loginDenied: message="Failed keyboard-interactive / pam for DEMO\test from 192.168.0.5 port 52379 ssh2 "
3/19/2025 16:24:45 cluster1-02 ERROR secd.cifsAuth.problem: vserver (svm2) General CIFS authentication problem. Error: Ontap admin cifs authentication basic procedure failed
[ 0 ms] Kerberos authentication failed. Trying NTLM
**[ 0] FAILURE: Ontap-admin-login-cifs failed

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