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Failed connection from Commvault due to Bad Marshal Format

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • Commvault Media Agent
  • SMB

Issue

  • Commvault Media Agent is unable to communicate with ONTAP
  • EMS events:

secd: secd.cifsAuth.problem:error: vserver(<vserver>)General IFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = <client ip> **[0] FAILURE: CIFS authentication failed

secd.rpc.authRequest.blocked:alert]: Too many CIFS authentication attempts with wrong password from client "XX.XX.XX.XX" on Vserver "XXXX"

  • SECD errors:

RESULT_ERROR_SECLIB_BAD_MARSHAL_FORMAT
Found Buffer1 size 0x8297, Buffer2 size 0xe208, Expected both to be same
RESULT_ERROR_SECLIB_NTLMSSP_UNMARSHAL_AUTHENTICATE
Logged unhandled CIFS failure code '7114'

 

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