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CIFS server account password does not match password stored in Active Directory (KRB5KDC_ERR_PREAUTH_FAILED)

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Votes:
6
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS/SMB

Issue

  • Client cannot access SMB/CIFS share via \\svm_ip, \\svm_ip\share_name or \\fqdn

cifs_inaccessible1.png

Note: screenshot displays error: Windows cannot access \\hostname\sharename 

CIFS server account password  

Note: screenshot displays error: \\hostname is not accessible. You might not have permission to use this network resource.

  • EMS logs error:

Wed Sep 27 02:50:49 +0000 [node-01: secd: secd.cifsAuth.problem:error]: vserver (svm_name) General CIFS authentication problem.

[  3398] CIFS server account password does not match password stored in Active Directory (KRB5KDC_ERR_PREAUTH_FAILED)  

Wed Sep 27 02:50:40 +0000 [node-01: secd: secd.kerberos.preauth:error]: Kerberos pre-authentication failure due to out-of-sync machine account password for vserver (svm_name).

secd.conn.auth.failure:error: Vserver (SVM01) could not authenticate over the network to server (Server01)

Note:  

  • Security Daemon secd logs:

00000008.005bdd68 0493a463 Wed Sep 27 2023 02:50:49 +00:00 [kern_secd:info:88xx] | [002.382.xxx]  info :  [krb5 context 087D0xxx] Received error from KDC: -17653xxxxx/Additional pre-authentication required

  • Attempts to change password fail (vserver cifs domain password change):
  • CLI response

Error: Password update failed. Reason: Kerberos Error: Invalid credentials were given.

  • EMS

mgwd: cifs.domainpwd.not.updated:error]: An attempt to update the domain account password for Vserver X failed during password change with the following error: Password update failed. Reason: Kerberos Error: Invalid credentials were given

 

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