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CIFS Response slow due to memory leak in secd process

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44
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

ONTAP 9.13.1P13

Issue

  • The CIFS response was slow on the NetApp storage system. 
  • The event logs showed multiple authentication errors and out-of-memory errors related to the `secd` process.

Mon Mar 31 09:03:15 +0900 [XXX: secd: secd.cifsAuth.problem:error]: vserver (XXX) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = XXX  [  0 ms] Login attempt by domain user 'XXX' using NTLMv2 style security   [ 11693] TCP connection to ip XXX, port 445 failed: Operation timed out.   [ 11693] Could not open a socket to 'XXX'   [ 11693] Unable to connect to NetLogon service on XXX (Error: RESULT_ERROR_SPINCLIENT_UNABLE_TO_RESOLVE_SERVER)   [ 13694] TCP connection to ip XXX, port 445 failed: Operation timed out.   [ 13694] Could not open a socket to 'XXX'   [ 13694] Unable to connect to NetLogon service on XXX (Error: RESULT_ERROR_SPINCLIENT_UNABLE_TO_RESOLVE_SERVER)   [ 13695] Successfully connected to ip XXX, port 445 using TCP   [ 13704] Encountered NT error (NT_STATUS_MORE_PROCESSING_REQUIRED) for SMB command SessionSetup   [ 13707] Message stream modified (KRB5KRB_AP_ERR_MODIFIED)   [ 13707] Kerberos authentication failed with result: 7541.   [ 13713] Successfully connected to ip XXX, port 88 using TCP   [ 13720] Encountered NT error (NT_STATUS_MORE_PROCESSING_REQUIRED) for SMB command SessionSetup  [ 13721] Message stream modified (KRB5KRB_AP_ERR_MODIFIED)   [ 13721] Kerberos authentication failed with result: 7541.   [ 13721] Unable to connect to NetLogon service on XXX (Error: RESULT_ERROR_KERBEROS_MODIFIED)   [ 13722] No servers available for MS_NETLOGON, vserver: 10, domain: XXX. **[ 13722] FAILURE: Unable to make a connection (NetLogon:XXX), Result: RESULT_ERROR_SECD_NO_SERVER_AVAILABLE   [ 13722] CIFS authentication failed   [ 13722] Retry requested, but the retry window (7000 ms) has expired; giving up. 

Mon Mar 31 09:03:37 +0900 [XXX: secd: kern.vm.mmap.return:notice]: mmap(2) by secd (pid 10856) for size 201326592 failed: VMEM limit exceeded, limit 2139826585, error 12.

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