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How to collect performance data when Perfstat8 fails by using preset files and manual data collection

Last Updated:

Applies to

  • ONTAP 9
  • Data ONTAP 8 7-mode


  • This article is intended to be used only if Perfstat8 is failing to collect performance data or for urgent data gathering situations
    • Note:
      • Performance archives are the primary collection method of performance data on ONTAP 9
      • Perfstat8 should only be collected on Data ONTAP 8.2 or if directed by Support, and perfstat7 for Data ONTAP 8 7-mode.
      • See the perfstat omnibus for download links and directions for your operating system.
  • Perfstat8 can have issues collecting against a cluster with one or more nodes under CPU pressure or due to network issues.
    • This can result in failed Perfstats or Perfstats with partial data, primarily missing the stats * outputs.
    • Errors may be seen similar to below:

    [03-24-2016 23:03:00]   ERROR   Error in sending command to the controller
    [03-24-2016 23:09:45]   ERROR   No activity for more than 5 minutes. Giving up...
    [06-23-2016 10:32:23]   ERROR   Error in sending command to the controller
    [06-23-2016 10:32:23]   ERROR   Lost SSH connection. Reconnecting...



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