CONTAP-524989: Newly installed drives are showing up as Broken 9.15.1 or lower
Issue
- It is possible that a newly installed disk might show up as failed with label version mismatch.
- When this issue happens, the disk may be moved to rhw Broken pool and reported as below under SYSCONFIG-R AutoSupport section. Example:
Broken disks
RAID Disk Device HA SHELF BAY CHAN Pool Type RPM ...
------------- ----------- --- ---- ---- ----- ---- ---- ---- ...
label version 11d.10.6P1 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6P2 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6P3 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6 11d 10 6 SA:B 0 SSD N/A ...- And following event will be reported in the ONTAP EMS logs, Example:
... [node_name: config_thread: raid.assim.disk.badlabelversion:alert]: Disk 11d.10.6P3 Shelf 10 Bay 6 [NETAPP X357_KPM7V3T8ATE NA51] S/N [...] UID [...] has RAID label with version (17), which is not within the currently supported range (5 - 16).
... [node_name: config_thread: raid.config.filesystem.disk.bad.label.version:notice]: File system Disk 11d.10.6 Shelf 10 Bay 6 [NETAPP X357_KPM7V3T8ATE NA51] S/N [...] UID [...] has an unsupported label version.
... [node_name: raidarea_thread: raid.label.raidarea.invalidType:debug]: params: {'disk_info': 'Disk 11d.10.6P1 Shelf 10 Bay 6 [NETAPP X357_KPM7V3T8ATE NA51] S/N [...] UID [...]', 'expectedType': 'RAIDAREA_TYPE_TOC', 'actualType': 'RAIDAREA_TYPE_TOC', 'expectedSize': '544', 'actualSize': '568', 'shelf': '10', 'bay': '6', 'vendor': 'NETAPP ', 'model': 'X357_KPM7V3T8ATE', 'firmware_revision': 'NA51', 'serialno': '...', 'disk_type': '5', 'disk_rpm': 'N/A', 'carrier': '', 'site': 'Local'}- It is possible the above errors may not be reported immediately and may only show up when trying to add them to an aggregate.