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CONTAP-524989: Newly installed drives are showing up as Broken 9.15.1 or lower

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ontap-9
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Issue

  • Unable to assign new drives added to a storage system.
    • This happens when using drives shipped in an ONTAP 9.16+ system, but connected to a 9.15 or earlier storage.
  • The newly installed disk might show up as failed with label version mismatch.
  • DISK-PARTITION-OWNERSHIP AutoSupport section reports system IDs for other nodes not in this cluster

::> storage disk show -disk 9.0.29 -partition-ownership
Disk     Partition Home              Owner             Home ID     Owner ID
-------- --------- ----------------- ----------------- ----------- -----------
1.10.6   Container node_name         node_name    123456789   123456789
       Root                                          999999999 999999999
       Data1     node_name         node_name         123456789   123456789
       Data2     node_name         node_name         123456789   123456789

  • When this issue happens, the disk may be moved to the "Broken disks" pool and be reported as below under SYSCONFIG-R AutoSupport section. Example:

Broken disks
RAID Disk Device HA SHELF BAY CHAN Pool Type RPM ...
------------- ----------- --- ---- ---- ----- ---- ---- ---- ...
label version 11d.10.6P1 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6P2 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6P3 11d 10 6 SA:B 0 SSD N/A ...
label version 11d.10.6 11d 10 6 SA:B 0 SSD N/A ...

or
bad label 11d.10.6  11d 10   6 ...
bad label       11d.10.6  11d 10   6 ...
bad label       11d.10.6  11d 10   6   ...

  • And following event will be reported in the ONTAP Event Messaging System (EMS) logs, Example:

... [node_name: config_thread: raid.assim.disk.badlabelversion:alert]: Disk 11d.10.6P3 Shelf 10 Bay 6 [NETAPP   X357_KPM7V3T8ATE NA51] S/N [...] UID [...] has  RAID label with version (17), which is not within the currently supported range (5 - 16).
... [node_name: config_thread: raid.config.filesystem.disk.bad.label.version:notice]: File system Disk 11d.10.6 Shelf 10 Bay 6 [NETAPP   X357_KPM7V3T8ATE NA51] S/N [...] UID [...] has an unsupported label version.
... [node_name: raidarea_thread: raid.label.raidarea.invalidType:debug]: params: {'disk_info': 'Disk 11d.10.6P1 Shelf 10 Bay 6 [NETAPP   X357_KPM7V3T8ATE NA51] S/N [...] UID [...]', 'expectedType': 'RAIDAREA_TYPE_TOC', 'actualType': 'RAIDAREA_TYPE_TOC', 'expectedSize': '544', 'actualSize': '568', 'shelf': '10', 'bay': '6', 'vendor': 'NETAPP  ', 'model': 'X357_KPM7V3T8ATE', 'firmware_revision': 'NA51', 'serialno': '...', 'disk_type': '5', 'disk_rpm': 'N/A', 'carrier': '', 'site': 'Local'}

  • ONTAP EMS output when attempted a drive assignment. Example:

... [node_name: config_thread: raid.disk.unfail.reassim:info]: Disk 11d.10.6P3 Shelf 10 Bay 6 [...] was unfailed, and is now being reassimilated
  • It is possible the above errors may not be reported immediately and may only show up when trying to add them to an aggregate. 

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