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CONTAP-415315: Operational-status of bays are showing as 'unknown' for no-drive slots from ONTAP 9.17.1

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Issue

  • Operational-status of bays are showing as 'unknown' for no-drive slots from ONTAP 9.17.1
  • This is confirmed from ONTAP CLI via command where bay-ids with no disk shows "UNKNOWN" status and bay-Ids with disk inserted shows "NORMAL" status (when there are no actual issues with shelf/drives):

storage shelf show -fields bay-id, bay-op-status
Disks_from_Ontap_CLI.jpg
  • Till ONTAP 9.16.1 onwards, both empty and non-empty drives were showing "NORMAL" status
  • ONTAP System Manager/Swagger Page does not display/return any details from empty shelf-bays

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