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SPNotConfigured is reported after upgrading ONTAP

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Category:
fas-systems
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hw
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Applies to

  • ONTAP 9
  • AFF C190
  • BMC (baseboard management controller)

Issue

  • After upgrading ONTAP from 9.9.1P11 to 9.13.1P9 and BMC auto-update from 11.8 to 11.10, the following errors SPNotConfigured are reported.

Sat May 25 23:03:02 +0900 [node1: cf_hwassist:cf.hwassist.IpNotConfigured:error]: cf hw_assist: Partner(node2)'s SP is not configured with the right IP address family. Use the "storage failover hwassist show" command for details.
Sat May 25 23:37:21 +0900 [node1: nphmd: hm.alert.raised:alert]:Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
Sat May 2523:18:43 +0900 [node2: cf_hwassist: cf.hwassist.IpNotConfigured:error]: cfhw_assist: Partner(node1)'s SP is not configured with the right IP addres family. Use the "storage failover hwassist show" command for details.
Sat May 2523:27:39 +0900 [node2: nphmd: hm.alert.raised:alert]: Alert Id =SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller

  • And the BMC IP address shows unknown in sysconfig-a.

Service Processor           Status: Online
        Firmware Version:   11.10
        Mgmt MAC Address:   XX:XX:XX:XX:XX:XX
        Ethernet Link:      up, full duplex, auto-neg complete
        Using DHCP:         no
    IPv4 configuration:
        IP Address:         unknown
        Netmask:            unknown
        Gateway:            unknown
 IPv6configuration:         Disabled

  • The e0M link is up, you can access to management IP but can't access to SP via SSH.

slot 0: Gigabit Ethernet I210
e0M MAC Address: d0:XX:ea:XX:0d:XX (auto-1000t-fd-up)
Device Type: 0x1533 (BSD99)
Firmware Version: 3.25-7.5 0x80000674

  • There is not SP network configuration information in SP-LATEST-CONFIGURATION.

cat /mnt/logs/etc/rlm_config_to_filer
=====================================
version 11.10
MAC d0:XX:ea:XX:1f:XX
dhcp 0
ip unknown
netmask unknown
gateway unknown
fpga: 1.0

  • Use the following command to check SP public link,  shows link down.

Cluster::> system controller sp config show
               Firmware Booted    Auto Update SP       Link
Node           Version  Version   Configured  Status   Status Status
-------------- -------- --------- ----------- -------- ------ ---------
node1
               11.10    primary   false       online   down   ok
node2
               11.10    primary   false       online   down   ok
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