SPNotConfigured is reported after upgrading ONTAP
Applies to
- ONTAP 9
- AFF C190
- BMC (baseboard management controller)
Issue
- After upgrading ONTAP from 9.9.1P11 to 9.13.1P9 and BMC auto-update from 11.8 to 11.10, the following errors
SPNotConfigured
are reported.
Sat May 25 23:03:02 +0900 [node1: cf_hwassist:cf.hwassist.IpNotConfigured:error]: cf hw_assist: Partner(node2)'s SP is not configured with the right IP address family. Use the "storage failover hwassist show" command for details.
Sat May 25 23:37:21 +0900 [node1: nphmd: hm.alert.raised:alert]:Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
Sat May 2523:18:43 +0900 [node2: cf_hwassist: cf.hwassist.IpNotConfigured:error]: cfhw_assist: Partner(node1)'s SP is not configured with the right IP addres family. Use the "storage failover hwassist show" command for details.
Sat May 2523:27:39 +0900 [node2: nphmd: hm.alert.raised:alert]: Alert Id =SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller
- And the BMC IP address shows
unknown
insysconfig-a
.
Service Processor Status: Online
Firmware Version: 11.10
Mgmt MAC Address: XX:XX:XX:XX:XX:XX
Ethernet Link: up, full duplex, auto-neg complete
Using DHCP: no
IPv4 configuration:
IP Address: unknown
Netmask: unknown
Gateway: unknown
IPv6configuration: Disabled
- The e0M link is
up
, you can access to management IP but can't access to SP via SSH.
slot 0: Gigabit Ethernet I210
e0M MAC Address: d0:XX:ea:XX:0d:XX (auto-1000t-fd-up)
Device Type: 0x1533 (BSD99)
Firmware Version: 3.25-7.5 0x80000674
- There is not SP network configuration information in
SP-LATEST-CONFIGURATION
.
cat /mnt/logs/etc/rlm_config_to_filer
=====================================
version 11.10
MAC d0:XX:ea:XX:1f:XX
dhcp 0
ip unknown
netmask unknown
gateway unknown
fpga: 1.0
- Use the following command to check SP public link, shows link down.
Cluster::> system controller sp config show
Firmware Booted Auto Update SP Link
Node Version Version Configured Status Status Status
-------------- -------- --------- ----------- -------- ------ ---------
node1
11.10 primary false online down ok
node2
11.10 primary false online down ok
2 entries were displayed.