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Package download failed because image was not found

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8
Visibility:
Public
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0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • ANDU
  • 10-nodes cluster

Issue

  • Trying to upload the package form GUI failing with an error "Package download failed because image was not found".
  • Once the error appears on the screen we do see package downloaded in /mroot/etc/software but not on a MUM node.
  • Changing the MUM node to be the one where the package has been downloaded also do not help.
  • MGWD.logs shows an error pointing to the node which suppose to be a MUM node Package download failed because image "9161P9_q_image.tgz" was not found.

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