Skip to main content
NetApp Knowledge Base

How to create a proactive technical support case for an ONTAP upgrade or maintenance activity

  1. Last updated
  2. Save as PDF
Views:
5,874
Visibility:
Public
Votes:
8
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Proactive Upgrade
  • NetApp Cloud Volumes ONTAP

Description

  • There is no need to open a NetApp Support case for an ONTAP upgrade or maintenance activity.
  • However, business requirements of change control might necessitate the creation of a proactive NetApp technical support case.

Procedure

Follow the procedure in How to create a proactive support case for an upcoming maintenance activity

Additional Information

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.