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Do AutoSupport messages generate cases when my system entitlement expires?

  1. Last updated
    May 20, 2025
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Category:
ontap-9
Specialty:
core
Last Updated:
5/20/2025, 9:34:06 PM

Applies to

  • ONTAP 9

Answer

No.  AutoSupport messages WILL NOT generate cases if your system's support entitlement has expired.

  • Once renewed, case creation will automatically resume within 24 hours.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.