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Configuration backup file upload fails from one node

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Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • System configuration backup upload
  • Domain Name Service (DNS)

Issue

  • Configuration backup uploads fail from one node with the following error:
::> set advanced
::*> system configuration backup upload -node cluster01-01 -backup cluster01.weekly.2023-09-10.00_15_01.7z  -destination ftps://vsftpuser:xxx[]xxxx@bkp-dest
Uploading the configuration
backup file.
Uploading configuration backup file.
 
Error: command failed: Upload operation of configuration backup file exited with
error: Failed to upload configuration backup file "/mroot/etc/backups/config/cluster01.weekly.2023-09-10.00_15_01.7z" to
"ftps://vsftpuser:xxx[]xxxx@bkp-dest/cluster01.weekly.2023-09-10.00_15_01.7z". Error: Couldn't resolve host name :
Could not resolve host: bkp-dest.
  • Other nodes in the cluster work as expected.
  • Using the backup host's IP instead of the hostname also works for all nodes.
  • The hostname is resolvable sometimes:
::*> vserver services name-service getxxbyyy gethostbyname -vserver cluster1 -hostname bkp-dest -node cluster01-01
Host name: bkp-dest
Canonical name: mycompany.domain
IPv4: 192.168.x.x
  • Adding a manual DNS entry into ONTAP stopped the errors:

::*> vserver services name-service dns hosts create -vserver cluster1 -address 192.168.x.x -hostname bkp-dest

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