Skip to main content
NetApp Knowledge Base

Cluster image update paused with no reason given

Views:
648
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • AFF-A700
  • FAS9000
  • AFF-A700S
  • Systems with 40GB NIC

Issue

Node(s) pause after reboot during ANDU following the NIC FW update

 

FW update

Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e4a to version n5.04(e80003fb0) Starting....

Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0f to version n5.04(e800046b3) Starting....

Network interface e0a current FW version: n5.04(e800028f4)
Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0a to version n5.04(e800046b3) Starting....

FW update is complete, system will reboot

Jul 23 11:13:32 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0a to version n5.04(e800046b3) Completed, system will be rebooted..

Jul 23 11:13:35 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e4a to version n5.04(e80003fb0) Completed, system will be rebooted..

Jul 23 11:13:35 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0f to version n5.04(e800046b3) Completed, system will be rebooted..

EMS reports ANDU is paused

cluster1-node1 EMS  [?]  Thu Jul 23 2020 09:20:09 GMT  [cluster1-node1: upgrademgr: upgrademgr.update.pausederr:ERROR]: The automated update of the cluster has been paused  due to the following reason:  Node "cluster1-node1": Error: {Node "cluster1-node1" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "cluster1-node1" is in one of the following states: "waiting for giveback" or "connected".}.


cluster1-node1 EMS  [?]  Thu Jul 23 2020 09:20:09 GMT  [cluster1-node1: notifyd: callhome.andu.pausederr:ALERT]: params: subject:AUTOMATED NDU PAUSED

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.